Operations

APM - Ulatus

Mumbai, Maharashtra   |   Full Time

Job title: Assistant Project Manager

Department: Project Management – Global Project Management

Location: Goregaon West, Mumbai

Shift timings: 6 AM to 3 PM | 3 PM to 12 AM | 10 PM to 7 AM


If superb communication skills are your forte and you wish to work closely with clients from all over the world, we have the perfect opportunity for you. We give you an opportunity to manage projects for clients from countries including Japan, China, Korea, Turkey, Germany, Brazil, USA & many more.

We provide language services to both individual and corporate clients from the world over. Having made our mark in the academic publishing industry with our elite translation and transcription English language services, we are currently at the apex of the pyramid, providing English language services to research scholars, academicians, and the intelligentsia of the academic world.

If you wish to be part of a progressive organization that believes in constant growth, innovative strategizing to build its client base, and sharing its success with its dedicated employee base, then we have the perfect opportunity for you.


Objective:

To liaise with clients and freelance translators to allocate translation assignments and ensure high quality translation, productivity, and timely delivery to clients. Manage workload efficiently to meet deadlines and effectively solve any internal issues.

 

Key responsibilities

Project Allocation

Proper selection of freelance vendors

Communication (email and phone)

Maintaining freelancer usage (spread)

Meeting outsourcing targets

Workload Management

Tracking close deadlines

Client Deliverables management

Managing last-minute scheduling changes

Freelancer management

Feedback on procedural issues

Answering routine questions





Process management (Both CS and PM )

Maintaining allocation spreadsheets

Basic data analysis

Client Servicing (Once candidate has excelled in managing project management responsibilities)  

Negotiation on deadlines

Understanding client requirements


Pre-requisites/key characteristics and skills required:

  • Graduates from Engineering Background/ MBA Freshers
  • 2+ years’ experience in Client Servicing/ Operations / Project Management[CA1]
  • Proficiency in MS Office
  • Coordination and effective decision-making skills
  • Good verbal and written communication skills
  • Good analytical skills
  • Effective planning skills and the ability to multitask to meet client deadlines
  • Ability to prioritize tasks according to urgency and impact
  • Attention to detail
  • Effective follow-up mechanisms

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