Operations

Project Coordinator - Enago

Mumbai, Maharashtra   |   Full Time

If efficient management skills are your forte and you wish to work closely on managing projects from all over the world, we have the perfect opportunity for you. We give you an opportunity to manage projects for clients across 89 countries including Japan, China, Korea, Turkey, Germany, and Brazil.

 

We provide language services to both individual and corporate clients from the world over. Having made our mark in the academic publishing industry with our elite translation and transcription English language services, we are currently at the apex of the pyramid, proving English language services to research scholars, academicians, and the intelligentsia of the academic world.

 

If you wish to be part of a progressive organization that believes in constant growth, innovative strategizing to build its client base, and sharing its success with its dedicated employee base, then we have the perfect opportunity for you.

 

Objective:

To liaise with freelance editors and the client servicing team to allocate editing assignments and ensure high quality, productivity, and timely delivery to clients. Manage workload efficiently to meet deadlines and effectively solve any internal issues.

 

Key Responsibilities:

➢ Project Allocation

Proper selection of freelance vendors

Communication (email and phone)

Maintaining freelancer usage (spread)

Meeting outsourcing targets

➢ Workload Management

Tracking close deadlines

Client Deliverables management

Managing last-minute scheduling changes

➢ Freelancer management

Feedback on procedural issues

Answering routine questions

➢ Process management

Maintaining allocation spreadsheets

Basic data analysis

➢ Coordination with Client Servicing

Negotiation on deadlines

Understanding client requirements

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